Job Description
Primary Location: University Hospital - UMC
Address: 530 South Jackson StreetLouisville, KY 40202
Shift: Job Description Summary: About UofL Health:
UofL Health is a fully integrated regional academic health system with five hospitals, four medical
centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation
Institute and Brown Cancer Center.
With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly
skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered
care to each and every patient each and every day.
Job Description: Position Summary and Purpose The VP, Chief Administrative Officer (CAO) serves as a key member of the executive leadership team,
responsible for overseeing and optimizing hospital operations across the entire healthcare system.
Reporting directly to the President, the CAO ensures operational excellence, patient-centered care, and
alignment with the organization's strategic goals. This role requires a visionary leader with deep
healthcare experience, strong business acumen, and a commitment to fostering a culture of
accountability, collaboration, and innovation.
Essential Functions: 1. Direct and coordinate operations across all hospitals and care sites within the system.
2. Ensure consistent delivery of high-quality, cost-effective, and patient-centered care.
3. Drive operational efficiency, standardization, and performance improvement initiatives.
4. Collaborate with the President and executive team to implement strategic plans.
5. Translate system-wide goals into actionable operational strategies.
6. Lead change management efforts to support growth, innovation, and transformation.
7. Monitor key performance indicators (KPIs) across facilities.
8. Champion continuous improvement in clinical outcomes, patient satisfaction, and operational metrics.
9. Ensure compliance with regulatory standards and accreditation requirements.
10. Partner with the CFO to manage budgets, control costs, and optimize resource utilization.
11. Identify opportunities for revenue enhancement and operational savings.
12. Performs other duties as assigned.
Other Functions:
• Build and lead high-performing operational teams. • Foster a culture of accountability, transparency, and respect. • Promote belonging, equity, and inclusion across all levels of operations.
Additional Job Description: Job Requirements
(Education, Experience, Licensure and Certification)
Education: Master's degree in healthcare administration, business administration, or related field
required.
Experience: Minimum of 10 years of progressive leadership experience in hospital or healthcare
system operations.
Job Competency:
Knowledge, Skills, and Abilities critical to this role:
• Proven track record of leading complex, multi-site healthcare operations.
• Strong understanding of healthcare regulations, reimbursement models, and industry trends.
• Exceptional communication, leadership, and strategic thinking skills.
• Ability to build trust and influence across diverse stakeholder groups.
UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and
demonstrate these values in their interactions with others and as they deliver excellent patient care by:
• Honoring and caring for the dignity of all persons
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health
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