Job Description

A well-known NYC healthcare organization is seeking a Medicare Sales Representative to join their team to support Medicare Open Enrollment through field outreach and member engagement activities.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 8am to 4pm
• Setting: Field-based

Responsibilities:

• Identify prospective enrollees and determine eligibility for participation in the health plan's Medicare product
• Market the health plan's Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events and other sites as designated
• Educate enrollees on all aspects of the Plan, as well as answering questions regarding Plan's features and benefits
• Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies
• Complete applications and field reports such as Presumptive Eligibility reports, and personnel forms (time sheets, expense reports, etc.) in a timely and accurate manner
• Work closely with the Outreach Representatives, Customer Service Representatives Eligibility Representatives and other health plan personnel to resolve member concerns regarding complaints and potential enrollments or disenrollments
• Establish and maintain a positive working relationship with facility and site staff community and provider organizations, as well as City and State regulatory agencies
• Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
• Conduct and participate in telemarketing/outreach efforts as required
• Develop a presence in the local community to help generate enrollments
• Perform other duties, as needed

Qualifications:

• 2+ years of Sales / Customer Relations experience
• High School Diploma / GED
• A valid NYS Life, Accident and Health License at the time of employment.
• Public Speaking experience
• Excellent organizational, written, presentation, and communication skills
• Excellent problem-solving skills
• Highly motivated and goal directed

Desired Skills:

• Associate's and/or Bachelor's Degree
• Medicare Sales experience
• Bi/multilingual (Spanish, Creole, Russian)

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