Job Description

Job Description

Job Description

Counselor - Advocate - Specialist (HS/Equivalent or Bachelor's) Claiborne, Cocke, Hamblen, & Sevier

Now Hiring: Counselors, Advocates, Specialists & Peer Support Staff
Education Level: High School Diploma, Equivalent, or Bachelor's Degree
Location: Claiborne, Cocke, Hamblen, & Sevier Counties, Tennessee
Start Your Career with Purpose – Join the McNabb Center Today!

We’ve been waiting for someone like you! If you’re ready to make a real impact in your community and begin or grow your career in mental health and social services, the McNabb Center offers a wide variety of rewarding opportunities in East Tennessee .
We are currently accepting applications for full-time, part-time, and PRN (as-needed) positions for those with a high school diploma, GED, or bachelor’s degree .

Counselors & Advocates (Non-Residential)

Starting Pay: $16.71/ hour (based on education and experience)
Key Responsibilities:

• Provide advocacy, referral, linkage to services, and ongoing follow-up based on client goals
• Support child development, family well-being, child abuse prevention, and victim recovery
• Conduct home visits, help clients navigate services, and maintain documentation
  Examples of Positions:
• Outreach Advocate
  Education Requirement: High School diploma or Bachelor’s degree (varies by position)

Peer Support Specialists

Starting Pay: $17.40 / hour (increased pay for Certified Peer Recovery Specialists)
Key Responsibilities:

• Use lived experience with mental health or substance use to support others in recovery
• Lead groups, provide mentorship, and promote client empowerment
• Work in collaboration with clinical teams to deliver recovery-focused services
  Examples of Positions:
• CSU Peer Support Worker
  Education Requirement: High School diploma or equivalent
  Applicants must be a primary mental health or substance use consumer in recovery.

Residential Counselors

Starting Pay:

• HS/Equivalent: $16.71/ hour
• Bachelor’s Level: $18.79 / hour
  Key Responsibilities:
• Provide direct care in 24/7 staffed residential treatment programs
• Monitor client safety, conduct intakes, facilitate psychoeducational groups
• Perform safety checks, maintain client belongings, and promote a therapeutic environment
• Work shift-based schedules including evenings, nights, weekends, and holidays
  Shift Differentials: Available for 2nd and 3rd shifts
  Examples of Facilities:
• CSU Residential Counselors
  Education Requirement: High School diploma or Bachelor’s degree

Customer Service & Benefits Specialist

Starting Pay: Approximately $16.61 / hour (based on education and experience)
Key Responsibilities:s

• Serve as the first point of contact for calls to Outpatient Services
• Manage clinic schedules and provide appointment reminders
• Support staff in maintaining productivity and compliance with procedures
• Maintain and update medical charts, scan records, and manage intake logs
• Verify client insurance, co-pays, and benefits documentation within EMR systems
  Education Requirement: High School diploma or equivalent

General Requirements & Additional Information

• Driver’s license and reliable personal transportation required for most roles
• F-Endorsement license may be required for positions involving client transport
• PRN (as-needed) positions available for flexibility
• Salaries are based on education, experience, certification, and client population served
• You may be contacted by a McNabb hiring manager via email, phone, or text —please monitor your inbox and voicemails carefully

Available Locations:

• Claiborne County, TN
• Cocke County, TN
• Hamblen County, TN
• Sevier County, TN

Apply today and help us continue our mission of “Improving the lives of the people we serve.”
Your career in behavioral health and social services starts here!

EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.

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