Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...Job Description Job Description Description Test Engineer WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. STAHL...
...We are looking for a person to work our booth at Farmers Markets, setting up the booth, selling product and interacting with customers, packing/loading car and unloading. Must be friendly and have good customer service. This position requires commuting from our restaurant...
...Job Description LanceSoft is seeking a travel Sterile Processing Technician for a travel job in Johnson City, New York. Job Description & Requirements ~ Specialty: Sterile Processing Technician ~ Discipline: Allied Health Professional ~ Start Date: 02/09/...
...A growing California law firm is looking for an ambitious and motivated entry-level Attorney to join their legal team. This role involves conducting research, drafting documents, and collaborating with senior attorneys while providing legal support across various business...
Salary range for full-time/part-time openings is $349,175.00 - $416,391.00. Potential premium earnings are up to $32,544.00. Salaries are inclusive of incentives depending on skills and competencies and geographic location. Potential premium earnings are based...